Services in need of improvement following review of ambulance operations

News Release
For Immediate Release
October 16, 2017

Services in need of improvement following review of ambulance operations


Happy Valley – Goose Bay, NL – The Town of Happy Valley-Goose Bay is calling on the Provincial Government and Labrador Grenfell Health to continue assessing ambulance services in the community and to find solutions to deficiencies with the current operation.


The findings resulted from an investigation of the operations provided by Labrador Ambulance Service by Labrador Grenfell Health back in May 2017. Following the review of the report on October 12, 2017, the Town concluded that improvements must be made and current services in the community are not satisfactory.


Mayor John Hickey asserts, “After reviewing the report, it is clear that operations from November 2016 to March 2017 were not satisfactory. If the services delivered do not line up with the contractual agreement or provincial standards, something must be done to ensure our community is being taken care of. Complying with the agreement forty-eight percent of the time is not acceptable when you’re dealing with people’s health.”


Ambulance services are provided by Labrador Grenfell Health in areas such as Labrador West and Northwest River/Sheshatshui. For this reason, the Town is writing a letter to Minister Haggie and Labrador Grenfell Health requesting that operations be taken over by the health authority, ensuring standards are consistently met in the future for services provided in Happy Valley-Goose Bay.




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Media Contact:

Amanda MacNeil

Public Relations & Special Events Manager

Town of Happy Valley – Goose Bay

  1. o) 709-896-3254 ; c) 709-896-1609