Municipal Enforcement Department

Enforcement Complaint Line: 896-3322 (24/7) complaints@townhvgb.com

The Mandate of the Municipal Enforcement Department 896-3322 (24/7) In the province of Newfoundland and Labrador, under the Municipalities Act, 1999, Councils may appoint municipal

The Mandate of the Municipal Enforcement Department 896-3322 (24/7)

In the province of Newfoundland and Labrador, under the Municipalities Act, 1999, Councils may appoint municipal enforcement officer(s) also known as Community Constables. The role within the community covers a wide variety of laws and legislation. The Town’s Constable responds to a wide variety of situations that fall under a variety of legislation and regulations.

The Constable works alongside provincial agencies as well as the RCMP, patrols the community, assists with parades and funerals, and conducts foot patrols at the Town of Happy Valley-Goose Bay public events. They also work with the Protective Services Department, providing emergency response alongside the Town of Happy Valley-Goose Bay Volunteer Fire Department and assisting with scene safety, containment, and public safety.

The Town of Happy Valley-Goose Bay also has a full-time Animal Control Officer who is responsible to conduct patrols and respond to animal control calls within the community. The Animal Control Officer works closely with the Community Constable as well as the local HVGB SPCA and the Valley Veterinary Clinic for animal welfare issues.

Community Constables are heavily involved in the community with educational programs like Bike rodeos, School presentations, and other public-related issues.

The Town of Happy Valley-Goose Bay Municipal Enforcement Department does NOT deal directly with Criminal Code situations as that role in the community is overseen by the RCMP Detachment and its Members. In the event that the Community Constable comes across a Criminal situation, they immediately contact the RCMP. In many cases, situations that may be called into the Happy Valley-Goose Bay Enforcement Department are unknown criminal code investigations, and when realized by the Community Constables, RCMP are immediately notified to take over the situation. Community Constables do not respond to Suspected Impaired Drivers while conducting traffic duties. The RCMP is called when the Community Constable suspects possible impairment of a driver.

The public of Happy Valley-Goose Bay is encouraged to call the complaint line at 896-3322 for situations such as:

  • Animal Control
  • Animal Welfare
  • Noise complaints
  • Loitering
  • Property Issues
  • Traffic concerns
  • Speeding complaints
  • ATV / Snowmobile and other off-road vehicle complaints

 

To contact the Municipal Enforcement Department please see the below information:

Municipal Enforcement Complaints Line: 709.896.3322 (24 Hours / 7 Days A Week)

Municipal Enforcement Complaints Email: complaints@townhvgb.com

or by the following:

Municipal Enforcement Officer – vacant

Tel: 709-896-3322

Email:

Animal Control Officer – Julia Kelland

Tel: 709-896-3322

Municipal ATV and Off-Road Motorcycle Regulations

 

The Town of Happy Valley-Goose Bay Municipal Enforcement Department is reaching out to the community to help raise awareness on ATV and Off-Road Motorcycle safety and regulations.

The Town works in partnership with the RCMP on the enforcement of its Municipal ATV and Off-Road Motorcycle Regulations (click the link below to download).

Violations and complaints received by the RCMP and the Town are mostly related to individuals operating ATVs and Off-Road Motorcycles on municipal roadways, trail ways, green spaces, and not wearing helmets. Individuals who do not comply with the regulations could be subject to a $500 fine and possible impoundment of the ATV or Off-Road Motorcycle.

To download a copy of the Municipal ATV & Off-Road Motorcycle Regulations, click on the below:

Municipal ATV and Off-Road Motorcycle Regulations

 

Monthly Reports

HVGB RCMP Monthly Policing Reports

The Town of Happy Valley-Goose Bay Mayor, Council and Municipal Enforcement Department and the local HVGB RCMP Detachment have formed a strong working relationship. Each month the RCMP provides a monthly report to the Mayor, below you will find a copy of the reports from January 2022 onward.

HVGB RCMP Report to the Mayor – January 2022

HVGB RCMP Report to the Mayor – February 2022

HVGB RCMP Report to the Mayor – March 2022

HVGB RCMP Report to the Mayor – April 2022

HVGB RCMP Report to the Mayor – August 2022

HVGB RCMP Report to the Mayor – September 2022

Municipal Enforcement Department Monthly Call Reports

MEO Call Report – January 2022

MEO Call Report – February 2022

MEO Call Report – March 2022

MEO Call Report – April 2022

MEO Call Report – July 2022

MEO Call Report – August 2022

MEO Call Report-November.pdf

MEO Call Report-November.pdf