Public Service Announcement

Non-Medical Mask Required at Town Indoor Facilities

Information for the Public

Release Date: August 21, 2020



The Town of Happy Valley-Goose Bay is advising the public that it is closely monitoring information related to the Novel Coronavirus (COVID-19).


The Town is advising residents that as of Monday, August 24, 2020, residents ages five years and older must wear Non-Medical Masks in all indoor publicly accessible spaces affiliated with the Town of Happy Valley-Goose Bay.


Details on the Non-Medical Mask Guidelines are available by clicking the below link:



The list of Town-owned publicly accessible facilities includes the following:


  • Town Hall
  • EJ Broomfield Memorial Arena
  • Lawrence O’Brien Arts Centre
  • HVGB Recyclers (located at old CAF Arena on Northside)
  • Goose Bay Curling Club


As we continue to adapt to this new normal, we also need to modify how we serve residents.


Town Hall hours of operation will continue with 9:00 AM to 4:00 PM, Monday to Friday with the following provisions


  • Visitors to Town Hall and all other indoor Town Facilities MUST wear a Non-Medical Mask before entering Town Hall.
  • The public can pay their Residential and Business Tax Bills, fees for permits as well as fees for other services at Town Hall from 9:00 AM to 4:00 PM, Monday to Friday.
  • Residents and Businesses are encouraged to please call 896-3321 to arrange an appointment before coming to Town Hall
  • Barricades will be put in place to allow only for a straight path between the Customer Service counter and the entrance to Town Hall
  • A plexiglass barrier is in place to provide a safe physical distance while serving residents
  • All Town Staff at all facilities will be wearing appropriate PPE including Masks




These unprecedented measures, though unfortunate, are necessary to be proactive against the potential spread of the Novel Coronavirus (COVID-19), and the Town of Happy Valley-Goose Bay extends its gratitude to the public for their understanding at this time.

Please respect the social/physical distancing plan listed above for the protection of everyone, including residents as well as staff.

In consultation with officials at Labrador Grenfell Health and guidance released by the office of the Provincial Chief Medical Officer of Health, the 12th Council of Happy Valley-Goose and Management will monitor updates relating to the pandemic and update residents regularly.

The Town of Happy Valley-Goose Bay strongly recommends that residents and businesses continue to utilize a cautious approach and exercise recommended practices to help prevent the potential spread of COVID-19.

Over the past months, Town Hall and Municipal Enforcement staff have received numerous complaints from the public related to concerns over non-compliance with Provincial COVID-19 Public Health Guidelines. The Town of Happy Valley-Goose Bay is reminding the public that the Town of Happy Valley-Goose Bay does not have the jurisdiction to enforce guidelines set out by the Provincial Chief Medical Officer of Health.

Residents and Business who wish to report issues of Non-Compliance of COVID-19 Public Health Guidelines should do so via the following link:


For more information on the Novel Coronavirus (COVID-19) and to stay up to date, visit: