Public Service Announcement

Official Complaints Policy

Information for the Public

December 21, 2018

 

The Town of Happy Valley-Goose Bay would like to remind the public that the Town has an official complaints process in effect which not only describes in detail the process for filing a complaint but also allows the Town to respond in the most efficient manner.

 

Furthermore, the Town of Happy Valley-Goose Bay does not consider Social Media platforms as an avenue for filing a complaint. Residents are encouraged to contact 896.3321 or visit the Town Hall between the hours of 8:00 am to 4:30 pm, Monday to Friday, if he or she wishes to file an official complaint.

 

To download the Complaints Policy, please visit:

 

https://happyvalley-goosebay.com/wp-content/uploads/2017/01/Process-and-Record-of-Complaints.pdf